About Us
PAG SYSTEMS is the technology and engineering company of PAG Group, providing integrated manufacturing systems, equipment, automation, and engineering solutions for the pharmaceutical and nutraceutical industries.
PAG Group‘s origins date back to Canada in 1995. Decades of experience in pharmaceutical and nutritional product manufacturing have demonstrated that a successful factory depends on the correct combination of process, equipment, people, automation, quality systems, and engineering. We approach every project from the customer’s production perspective and support manufacturers of all sizes with individual machines, complete production lines, and turnkey systems.
Headquartered in Shenzhen, China, one of the world’s leading centers for advanced manufacturing and innovation, we operate our manufacturing and engineering base there, bringing equipment manufacturing, engineering, automation, system integration, testing, and customer support together in one place. Our capabilities include:
lPharmaceutical and nutraceutical processing equipment
lPackaging equipment and complete packaging lines
lProcess design, production-line design, and factory layout engineering
lAutomation and system integration
lEquipment testing, commissioning, and GMP-oriented manufacturing solutions
lTechnical support and after-sales service
A dedicated in-house testing and demonstration facility sets us apart. Machines are fully assembled, tested, and run under real production conditions before delivery, allowing us to validate performance, fine-tune processes, and improve machine design based on practical operational data. Every solution is proven in action — supporting reliable commissioning, effective operator training, faster startup, and more stable production.
Our solutions are developed with a focus on GMP principles, product quality, operational efficiency, safety, and long–term reliability. Applicable equipment meets CE requirements and is manufactured under an ISO 9001 certified quality management system. From Shenzhen, we serve customers across North America, Europe, Asia, Africa, and other international markets.
Our philosophy is straightforward: Quality First. Service Oriented. Systems Thinking. As part of PAG Group, we share one belief — PAG: People Are Great. Technology should empower people, systems should make manufacturing better, and everything we build should create value for the people who use it.
PAG SYSTEMS — Engineered in Shenzhen. Built for the World.
Vision:
We aspire to make the world healthier!
Mission:
Through ongoing inquiry and analysis, sustainable and efficient processes, quality products, and end-to-end solutions, we serve our business clients and end-user consumers, always guided by our vision and values.
Our team members apply their insights and ingenuity to explore opportunities and make decisions in the best interest of our customers.
Beyond simply fulfilling orders, we work collectively with our clients and suppliers to create sustainable and efficient processes, more beneficial products, timely delivery practices, and comprehensive customer support to help assure their success.
We thoughtfully balance work, family, rest, exercise, diet, and optimism.
OUR VALUES
Altruism
We aspire to serve our clients beyond their expectations. In the same way, we also engage in generous acts with each other, individually sharing our time, expertise, and support with those around us.
Imagination
We support and encourage inventiveness in every team member, and in our business partners and clientele. Together, our joint efforts to reveal new possibilities works to the benefit of all.
Equality
We respect every person and their ideas. We practice equal treatment: without regard to gender, age, race, religious affiliation, national origin, sexual orientation, or family situation.
Communication
We ask questions, listen, and share—seeking from our clients how to improve and what to pursue and develop. We know that transformative ideas can come from anyone in the company.
OUR CULTURE
“Life is good & so short, let’s ENJOY it!”
SLEEP WELL
Allow your body and mind to recharge, leaving you refreshed and alert when you wake up.
EXERCISE
Exercising regularly can help health, memory function, sleep, and much more.
EAT RIGHT
Making smart food choices can increase energy, health, and prevent diseases.
BE POSITIVE
Positive thinking enhances health as well as lowers stress and improves your overall wellbeing.
OUR SERVICE
PAG Systems provides customer-oriented support and service.
Aim to help customers find the most suitable machines for their production at the most reasonable price.
PRE-SALE
- Work as solution provider to work out the best proposal
UNDER SALES
- Keep our customers updated about the production status
- Arrange shipment on time
- Coordinate the shipping with other suppliers‘ if needed
- Arrange testing before shipment and share the videos and photos
AFTER SALES
- Provide full set inspection documents, manual, diagram, certificate etc.
- Support on the installation, commissioning, training, and technician on-site service if needed
- Spare parts
- Life-time technic service.
